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Customer Application Center

См. также в других словарях:

  • Customer relationship management — (CRM) is a widely implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes principally sales activities, but… …   Wikipedia

  • Customer support — is a range of customer services to assist customers in making cost effective and correct use of a product.[1] It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product.[1]… …   Wikipedia

  • Application security — encompasses measures taken throughout the life cycle to prevent exceptions in the security policy of an application or the underlying system (vulnerabilities) through flaws in the design, development, deployment, upgradation,or maintenance of the …   Wikipedia

  • Center for Information Technology — The Center for Information Technology (CIT) is an agency of the United States Federal Government. CIT, first established in 1964 as the Division of Computer Research and Technology (DCRT), provides the technological and computational support and… …   Wikipedia

  • Microsoft Customer Care Framework — A possible implementation of CCF Agent Desktop Developer(s) Microsoft Stable release 2009 SP 1 / March 31, 2009 …   Wikipedia

  • Call center industry in the Philippines — A typical call center production floor in the Philippines One of the many call centers located within Metro Manila Call ce …   Wikipedia

  • Integration Competency Center — The Integration Competency Center (ICC), sometimes referred to as an Integration Center of Expertise (COE), is a shared service function within an organization, particularly large corporate enterprises as well as public sector institutions, for… …   Wikipedia

  • Communications enabled application — A communications enabled application (CEA) is a set of information technology (IT) components and communication technology components that are integrated using a particular service oriented architecture (SOA) to increase the productivity of an… …   Wikipedia

  • Dell Support Center — is a software agent provided by Dell Inc. at no extra cost for the Dimension and Inspiron computer systems that they produce. Dell advertises that it is a portal providing simplified access to self help, support tools, chat, service resources,… …   Wikipedia

  • Communications-enabled application — A communications enabled application (CEA) is a set of information technology (IT) components and communication technology components that are integrated using a particular service oriented architecture (SOA) to increase the productivity of an… …   Wikipedia

  • Voice of the customer — (VOC) is a term used in business and Information Technology (through ITIL, for example) to describe the in depth process of capturing a customer s expectations, preferences and aversions.[1] Specifically, the Voice of the Customer is a market… …   Wikipedia

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